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Sales Tax & Exemption Policy

Items sold by PureAquaUSA and shipped to locations in the US, including territories, may be subject to tax or require a Sales Tax & Exemption Policy.

The amount of tax charged on your order depends on many factors:

  • The identity of the seller
  • The type of item or service purchased.
  • The time and location of fulfillment
  • The shipment or delivery address of your order

These variables may vary from the time you make a purchase to when your shipment is finished. Consequently, review the Sales Tax & Exemption Policy to determine the calculated tax on your order may change. Also, we offer a sales tax estimate when confirming an order. In addition, the actual sales tax amount may be updated later when your order is finalized and completed.

The tax rate applied to your order will be based on the combined state and local rates where your order is delivered or fulfilled. For example, even if your state doesn’t have sales tax, you might still see tax calculated if the order is shipped to another state. Additionally, tax rates applied can vary based on factors like delivery to a residential or business address. Moreover, the total selling price of an item will typically include item-level shipping and handling charges, as well as item-level discounts. Finally, if these charges are applied at an order level, they may be allocated to the individual items in your order.

Items sold by PureAquaUSA that are shipped to destinations in the following states and US territories may be subject to tax:

  • Alabama*
  • Alaska
  • Arizona
  • Arkansas
  • California
  • Colorado
  • Connecticut
  • Florida
  • Georgia
  • Hawaii
  • Idaho
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Kentucky
  • Louisiana
  • Maryland
  • Massachusetts
  • Michigan
  • Minnesota
  • Missouri
  • Nebraska
  • Nevada
  • New Mexico
  • New Jersey
  • New York
  • North Carolina
  • Ohio
  • Oklahoma
  • Pennsylvania
  • South Carolina
  • Tennessee
  • Texas
  • Utah
  • Virginia
  • Washington
  • West Virginia
  • Wisconsin
  • Wyoming

Note:  No tax is charged when purchasing gift cards; however, purchases paid for with gift cards may be subject to tax.

Tax Exemption Program

Individuals, businesses, organizations or agencies may qualify to make tax-exempt purchases. In addition, our Sales Tax & Exemption Policy supports tax-exempt purchases for sales sold by PureAquaUSA.

Make sure that you have all the necessary information for enrollment:

  • Territory/state in which you wish to enroll.
  • Entity type of your organization
  • Organizations address
  • Exemption numbers or exemption form* (if applicable)

Note:  Some state or U.S. territory exemptions are only issued by their respective taxing authorities. Also, If you have such an exemption, you will be required to submit a copy of your certificate for enrollment. Furthermore, eligible certificates include a state resale certificate, tax exemption certificate, or other acceptable proof of tax exemption for the state or US territory where the items will be shipped.

Federal Government

Tax doesn’t generally apply to purchases made by the United States government. In order to document that a sale has been made to an agent of the U.S. government, PAUSA requires a copy. This includes one of the following to enroll in Tax Exemption Program:

  • Federal tax ID certificate
  • Certificate of exempt status or affidavit
  • Government voucher

Government Services Administration (GSA) Purchases:

In order for the federal exemption to apply, submit a completed GSA statement. This can be done so by email at info@pureaqusa.com.

Apply for Tax Exemption Program

Request Tax Refund

PAUSA supports tax refunds for customers which qualify for the Sales Tax & Exemption Policy.

  • Tax exemption must be valid during the date of purchase.
  • Purchase must be directly from PAUSA and not through a marketplace (ie; Amazon, eBay, Walmart, etc.)
  • Purchase must be made within 90 days of tax refund request.
  • Follow the instructions below
  • Have your order number available during the application process
  • Refunds are normally confirmed within 3 business days and fully refunded within 7 business days.

If you require an invoice that does not show a sales tax charge, please wait to submit your order and payment. Wait until you have received confirmation your account is tax-exempt with PAUSA. Unfortunately, we are unable to alter invoices after an order has been placed.

Request tax exemption or refund

To apply for tax-exempt status, please send an email to info@pureaquausa.com with the following information.  Our team will process your request and confirm your tax exemption status in 1-2 business days.

  • Your Name
  • Phone Number
  • Organization Name
  • Specify Request
    • Apply for Tax Exemption Program
    • Add Additional User to My Tax Exemption Program. Please include the first name, last name and email for all additional users you would like to add. 
    • Add Additional State to Sales Tax & Exemption Policy
    • Tax refund or credit request. Please include the order number(s). Also, refunds are normally confirmed within 3 business days and fully refunded within 7 business days. 
  • Authorized Signor Name
  • Authorized Signor Title
  • Attach a copy of your exemption certificate(s) for enrollment. Additionally, eligible certificates include a state resale certificate, tax exemption certificate, or other acceptable proof of tax exemption for the state or US territory. 

Tax Exemption Program Terms and Conditions

Welcome to the Tax Exemption Program (“PAUSATEP”). PureAquaUSA. and/or its affiliates (collectively, “PAUSA,” “we,” or “us”) provide PAUSATEP to you subject to these PAUSA Terms and Conditions (“Agreement”). BY CLICKING TO ACCEPT THIS AGREEMENT, YOU AGREE TO BE BOUND BY ALL TERMS OF THIS AGREEMENT, INCLUDING ALL TERMS INCORPORATED BY REFERENCE.

Requirements for Tax Exemption.

In order to be considered tax-exempt in a specific state tax jurisdiction, you need to furnish us with a tax exemption certificate. Furthermore, you can aslo submit or another equivalent tax exemption documentation that is acceptable to the relevant tax authority. Also, we hold the right to decline any request at our discretion. Also, if your request is not declined, and subject to the terms of this Agreement. Additionally, our systems will be set up to exclude the collection of sales or use taxes from you in that jurisdiction for purchases made through our PAUSA-operated website. Finally, you can also do this over the phone during the exempt time period outlined in your tax exemption documentation.

Representations, Warranties and Indemnity.

You guarantee to us that any tax documentation or information you provide is accurate and represents your tax status truthfully. Moreover,yYou also agree to provide updates as necessary to maintain the accuracy of the documentation or information at all times. Additionally, any products or services purchased using an account with tax-exempt status and delivered to eligible state tax jurisdictions will not be subjected to sales and use tax. You agree not to use your tax-exempt account for purchasing products or services that are ineligible for tax-exempt status.

Furthermore, if the purchased products or services are not used for the intended purpose of your tax exemption, you agree to report and pay sales and use taxes directly to the state as required by law. It may be necessary, per the law, to use your organization’s payment method (e.g., a company credit card) rather than a personal payment method (e.g., a personal credit card) to qualify for exemption. Also, If you have a Business Account, and tax-exempt purchases are made using a tax exemption certificate associated with the Business Account, it is acknowledged that these purchases are made using the funds of the tax-exempt organization. Finally, you commit to complying with this requirement as dictated by law. Additionally, you agree to indemnify and release us from any and all claims related to your violation of any representation, warranty, or obligation outlined in this Section 2.

Changes in Status; Termination

We may, in our sole discretion and for any reason, refuse access to PAUSA, suspend or revoke your tax configuration for a particular state tax jurisdiction, or terminate your participation in PAUSA at any time. Also,iIf you would like to terminate your participation in PAUSA, you may do so by contacting PAUSA customer service.

Restrictions

PAUSA only makes tax-exempt configurations available to customers purchasing products via PAUSA-operated website and over the phone. In addition, we reserve the right to determine which products are eligible for PAUSA tax-exempt configuration. If the purchase entity is left blank on your exemption documentation, it will only apply to any entity participating in PAUSA.

Additional Jurisdictions

If we begin collecting tax in a new state or local tax jurisdiction, then regardless of any documentation you have provided to us in the past, you must request tax exemption status and provide valid exemption documentation for the new jurisdiction in order for us to consider your request for tax exempt configuration in that jurisdiction.

Changes to Agreement

We reserve the right to make changes to this Agreement at any time in our sole discretion. Also, all changes will be effective upon posting the updated Agreement on the PureAquaUSA.com web site. Furthermore, YOUR CONTINUED USE OF ATEP FOLLOWING OUR POSTING OF THE UPDATED AGREEMENT WILL CONSTITUTE YOUR ACCEPTANCE OF SUCH CHANGES. If any condition of this Agreement is deemed invalid, void or for any reason unenforceable, that condition will be deemed severable and will not affect the validity or enforceability of any remaining condition.

Miscellaneous.

In addition to this Agreement, your participation in this program is also governed by the PureAquaUSA.com Conditions of Use and Privacy Notice. Also, this includes, among other things, the disclaimer of warranties, limitation of liability, dispute resolution, and applicable law provisions. These terms are integrated by reference into your participation in the program. In addition, or in case of any inconsistency between this Agreement and the Conditions of Use or Privacy Notice, this Agreement will take precedence. You may not transfer this Agreement, whether by operation of law or otherwise, without our prior written consent. Notwithstanding this restriction, this Agreement will be binding, beneficial, and enforceable for the parties involved and their respective successors and approved assigns.

Marketplace Sales Tax & Exemption Policies

PureAquaUSA offers many of our items on marketplaces which include Amazon, eBay, and Walmart. Additionally, these marketplaces have their own sales tax and exemption policies which are linked below. Finally, PAUSA is not able to assist with any questions or requests regarding sales tax and exemption on these marketplaces. We recommend that you reach out directly to the marketplace with any questions.

eBay Sales Tax & Exemption Policy